Front Office Supervisor/Duty Manager (Hotel)
-
Chinatown MRT, Outram
+ 3 others
- Full Time
- 5 Day Week
S$2300 - 3600 / month
- Processing guest check-ins and room assignments following hotel’s rate structures, discounts, sell/upsell strategies and accommodate to special requests whenever possible
- To provide assistance when required for luggage’s, safety box, additional guest room keys, transportation etc.
- Collect payment in compliance with cash handling, credit card processing and accounting policies and procedures
- Answer enquiries about hotel services, in house events, directions, attractions etc
- Pre-register, block reservations and as appropriate, take same day and future reservations as well as to follow P&P for room cancellations
- Perform night audits during midnight shift and prepare necessary reports
- Handle any loyalty membership “Bonvoy” related enquiries, including adequate management of “Preferred”, “Gold” and “Platinum” members
- To always be on time and at work when scheduled, in proper grooming and uniform
- To always remain professional with positive attitude and actions when communicating with guest and associates
- Any other duties / task as requested by management
About the Employer
THE GARCHA GROUP MARRIOTT INTERNATIONAL
BRN/UEN: 201316345Z
BRN/UEN: 201316345Z
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