Cleaning Operations Executive
-
Kallang MRT, Kallang
- Full Time
- 5.5 Day Week
S$3000 - 4000 / month
Key Responsibilities
- Oversee daily cleaning operations to ensure efficient service delivery and compliance with company standards. Experience in room cleaning operations is preferred.
- Supervise and deploy cleaning staff, prepare work schedules, assign tasks, and ensure sufficient manpower across sites.
- Conduct regular site inspections to maintain cleaning quality and compliance with Workplace Safety and Health (WSH) requirements.
- Serve as the main liaison with clients, respond to enquiries and complaints, and maintain high customer satisfaction.
- Monitor and manage cleaning equipment, chemicals, and consumables to ensure adequate stock levels.
- Ensure all staff comply with company policies, safe work procedures, and WSH regulations.
- Coordinate staff training to improve operational performance, service quality, and regulatory compliance.
- Maintain accurate operational records, including schedules, inspection reports, client feedback, and incident reports.
- Resolve operational issues promptly, including manpower shortages, service complaints, and site-related challenges.
Requirements
- Diploma or equivalent in Business Administration, Facility Management, or a related discipline.
- Minimum 2 years of supervisory or operations experience, preferably in the cleaning or facilities management industry.
- Strong leadership, communication, interpersonal, organisational, and problem-solving skills.
- Proficient in Microsoft Office (Word, Excel, PowerPoint) and scheduling software.
- WSQ Environmental Cleaning, WSH, or other relevant certifications are an advantage.
- Possession of a valid Class 3 driving licence is preferred.
About the Employer
BRN/UEN: 201505463K
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