Waiter (Semi fine dining)

Urgent Featured

Location:
City Hall MRT, Downtown Core
Raffles City Shopping Centre, 252 North Bridge Road, Singapore, 179103
Map
Job Types: Full Time
Timing/Shifts: 5.5 Day Week

S$2200 - 3000 / month

Responsibilities

Greet and welcome guests professionally, creating a positive first impression
Manage reservations, walk-ins, and waitlists in an organised manner
Escort guests to tables, provide menus, and share relevant venue information when needed
Coordinate seating plans to balance guest comfort and operational efficiency
Handle incoming calls and respond to reservation enquiries promptly
Liaise with service and kitchen teams to ensure smooth coordination throughout service
Monitor guest flow during peak periods and support queue management
Attend to guest requests and feedback courteously; escalate issues to the relevant supervisor when required
Keep the reception/waiting area clean, neat, and guest-ready
Maintain accurate reservation logs and guest records
Support special events, promotions, and VIP arrangements when assigned
Assist with other front-of-house duties as assigned by the line manager

Requirements

Comfortable working in a fast-paced service environment
Customer-focused with good interpersonal skills
Positive, professional attitude and a team-oriented mindset
Prior experience in front-of-house, hospitality, or customer-facing roles is an advantage

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EA Personnel Name: Marcus Kok
EA Personnel No: R22104931
EA License No: 01C4394