Call Center Officer (Shift Work)
-
Tawas MRT, Western Water Catchment
- Full Time
- Shifts
S$2800 / month
Shift Timing: 10am to 10pm / 10pm to 10am (Rotating Shift)
Shift pattern: 2 Days Work , 2 Days off basis
Role and Responsibilities:
- Manage calls by other government agencies and provide correct advice in accordance to the Tobacco and Vaporisers Control Act 1993 (TVCA).
- Manage enquiries/feedback on Tobacco and Vaping related offences by members of public via call and email.
- Case reporting to Duty Manager for follow-up on team deployment.
- Any administrative tasking as assigned by the Service Quality Manager.
About the Employer
BRN/UEN: 201805323R
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