Restaurant Host/Hostess (Guest Relations) - CUT by Wolfgang Puck
-
Bayfront MRT, Downtown Core
10 Bayfront Avenue, Singapore, 018957
- Full Time
- 5 Day Week
S$2500 - 3180 / month
WE TAKE YOU ABOVE BEYOND
Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.
Job Responsibilities
- Be responsible for taking reservations, answering the phone, responding to any guest requests.
- Greet each guest warmly. Be helpful, welcoming and pleasant towards each Guest.
- Seat the guests in the restaurant according to designated rotation plans. Seat Guests evenly and fairly at various stations of the restaurant.
- Personalize each guest’s experience by using the guests’ names where known. Acknowledge each special occasion where known. Pass on the relevant guest information to the Captains and Server Attendants.
- Thank Guests for patronizing the Restaurant as they leave.
- Maintain the Guests profile and history, take note of all special occasions and dates for example birthdays, wedding anniversaries, etc.
- Relay all Guest comments to the Manager and Assistant Manager.
- Carry out any other duties as assigned by the supervisor.
Job Requirements
Education & Certification
- Minimum Secondary school education with "O" Level passes; Diploma in any field is an advantage
Experience
- Minimum 1 year experience in customer service / guest contact roles, preferably in a hospitality organization
Other Prerequisites
- Willing to work various shifts, including mornings and afternoons, as well as on public holidays
About the Employer
BRN/UEN: 200507292R
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