Customer Service Officer/ Receptionist (5 day Work Week)
-
Serangoon MRT, Serangoon
+ 6 others
- Full Time
- 5 Day Week
S$2000 - 2400 / month
Company Overview
Little Splashes Aquatics offers swimming lessons for infants from 3 months old and above, focusing on water confidence, safety, and survival skills. We provide swim lessons in our indoor heated pool using mineral water, and lessons have small student-to-teacher ratios.
Job Summary
You will manage daily administrative tasks, handle enquiries and sales, and support communication with students, parents, and staff to ensure smooth centre operations.
Responsibilities
- Process daily administrative tasks including fee collection, student registration, and attendance record verification to maintain accurate centre records
- Communicate effectively with maintenance staff to coordinate facility upkeep and resolve issues promptly
- Respond to new sales enquiries to support enrolment growth and customer engagement
- Liaise with existing students and parents to address questions and provide timely information
- Monitor and manage supplies inventory by checking stock levels, placing orders, and verifying receipt of supplies to ensure operational readiness
- Use Microsoft Office applications competently to complete administrative and communication tasks efficiently
Preferred competencies and qualifications
- Diploma or ITE certification to support administrative and operational duties
- Strong interpersonal and communication skills to engage with diverse stakeholders
- Meticulous, organized, and efficient work habits to maintain smooth centre operations
- Flexibility to work a 5-day week including compulsory weekends and Public Holidays to meet centre scheduling needs
About the Employer
BRN/UEN: 201434318C
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