Banking Telesales Officer (Basic+ Uncapped comms!) - JL
-
Newton MRT, Newton
- Full Time, Contract
- 5 Day Week
S$2800 - 4000 / month
Loan Telesales Officer
12 Months contract
Basic $2,650 + uncapped Incentive
Working Location: Newton
Working Hours: 09:00 hrs – 18:00 hrs (inclusive of 1-hour lunch break)
Key Accountabilities
• To meet all set productivity targets required by the business including call productivity targets
• To meet all set sales targets of required accounts / volume by the Distribution channel
• To maintain a good understanding of both customers and business needs by following up on customer request, feedback and establishing good working relationship with team members
• To ensure prompt follow up with customers when required by call of duty
Responsibilities
1. Customer Service Management
• Ensure standard of service delivery is met, ensure all information provided to customer are clear and concise.
• Ensure customer knows exact product features / benefits before he applies for the product.
2. Control and Compliance Management
• Ensure adherence of all established rules of engagement before, during and after sales duties.
• Achieve all internal and external regulatory requirements necessary to obtain an acceptable rating as defined by the Bank.
• No customer information is allowed to be shared / revealed to any third party at all times.
Interested candidates may apply through the application system. We regret that only shortlisted candidates will be notified.
PERSOL Singapore Pte Ltd • UEN No. 200007268E • EA License No. 01C4394 • EA Registration No. R22111378 (Ong Xin Yee)
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About the Employer
BRN/UEN: 200007268E
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