Customer Service Officer (Call Centre I Bank)
- Contract
- Shifts
S$4000 / month
The Opportunity
- This is an exciting opportunity to work for one of the leading banks.
- It is an opportunity for an experienced Customer Service Officer to join their team
MNC|Bank
The Job
- Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.
- Ability to understand customers' needs and provide appropriate solutions and attention
- Identify cross-sell opportunities during customer interaction
- Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
- Solicit customers' feedback and identify problem trends for improvement actions
The Talent
- No experience required
- Prior experience in call centres or customer service is highly preferred
- Comfortable to be in a call centre role
- Committed and focused
- Strong communication skills
- Adaptable and a fast learner
- Strong customer centricity
- Must be comfortable with afternoon shift work and weekends
Next Steps
- Drop your resume and contact us to follow-up, or send your resume to [email protected]
- Email Topic: Customer Service Officer
- Only shortlisted candidates will be contacted
Wu Yue Shan
EA License No: 91C2918
Personnel Registration Number: R25138923
About the Employer
BRN/UEN: 198500164K
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