[Customer Service] 2 Months Temp Guest Service Officer @ Orchard Service Apartment—Up to $2.8K
-
Great World MRT, River Valley
Orchard Boulevard MRT Station (TE13), 20 Orchard Boulevard, Singapore, 248654
- Contract
- 5 Day Week
S$2600 - 2800 / month
Mon to Sun (including PH) - Any 5 days in a week (44 Hours work week)
45-minute break
Shift work (hours):
7am to 430pm
11am to 830pm
1pm to 1030pm
10pm to 730am
- Work closely with the Residence Manager and provide courteous services to guests. Respond efficiently and tactfully to guests’ complaints, requests and inquiries.
- Provide courteous and efficient service, striving to fulfill each guests’ request whenever possible. Ensure all telephone calls are promptly handled within three rings.
- Handle cashiering functions and adhere to the residence’s Standard Policies & Procedures.
- Maintain good guest relations with in-house guests at all times. Project a courteous and hospitable attitude.
- Take ownership of problems and promptly handle guest complaints according to established procedures. Report to the supervisor for further follow-up when necessary. Write glitch reports when required.
- Ensure guest room security, emergency, and fire procedures are followed. Encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
- Be familiar with SR facilities, functions, major city attractions and events. Provide guests with accurate information as requested. Maintain a professional and courteous working relationship with all hotel personnel, ensuring effective communication.
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TELE me at @vallsl or WA me at https://wa.me/+6587200388 NOW!
Interested candidates please submit your resume to [email protected]
Ivy Lau Lok Tong
Outsourcing Team
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599
About the Employer
BRN/UEN: 199601303W
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