Retail Team Lead / Supervisor
-
Novena MRT, Novena
Singapore
- Full Time
- 5 Day Week
Main Responsibilities
- Under the supervision of the Store Manager, support in day-to-day leadership and key areas of store operations
- Oversee daily and weekly deliverables such as the store checklist and inventory checklists
- Work with store manager to lead store sales performance and customer service excellence
- Delegate work, encourage and provide feedback to the team and acts as the outstanding "go to" person
- Coach staff members in providing the best guest experience, and plays a hands-on role on the sales floor
- Implement measures to avoid stock damages, theft, and wastage
- Train new staff members and scheduling shifts
- Provide a seamless shopping experience and ensure that all merchandize are available in all colours, sizes, and quantities on the floor
- Receiving and processing new stock, replenishments, returns, damages and transfers, as well as support all stock-take exercises
- Cashiering duties using the POS system to process payments and close accounts for the closing shift
- Proactively acquiring knowledge regarding company general information, fashion news, new product information, customer feedback and staff communication
- Promote first class service excellence & customer experience at all times
- Be a customer experience champion, including speaking to guests and offering advice on colour, fit, and silhouette to best suit their needs
Requirements
- Minimum 1 year's experience in a retail leadership role, or equivalent
- Completion of tertiary education and a good working knowledge of MS Office will be a plus
- Ability to work various shifts and able to work 5 days a week (including weekends and public holidays).
About the Employer
Love, Bonito
BRN/UEN: 201012126Z
BRN/UEN: 201012126Z
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