Deputy Mart Manager

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Location:
Holland Village MRT, Bukit Timah
KAP, 9 King Albert Park, Singapore, 598332
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Job Types: Full Time
Timing/Shifts: 6 Day Week

S$2500 - 3200 / month

Job Description:

Operations & Admin: Assist the Mart Manager in executing daily mart operations, overseeing routine workflows, and covering floor shifts during manpower shortages.
Inventory & Sourcing: Perform regular stock audits, monitor inventory levels, and liaise with suppliers to source competitively priced, high-demand products to drive profit margins.
Merchandising & Profitability: Oversee product placement, accurate price displays, shelf cleanliness, and eye-catching setups to maximize store sales and minimize shrinkage.
Marketing Execution: Coordinate with the Marketing team to set up, display, and promote print and social media promotional campaigns on the store floor.
Team Leadership: Assist in managing staff schedules, training team members on SOP compliance, conducting performance reviews, and driving overall workplace efficiency.
Store Upkeep: Enforce food hygiene, cleanliness, safety, and equipment maintenance standards across all store premises.
Guest Relations: Lead by example to maintain high customer service standards, handling complex customer inquiries or complaints with a warm welcome and fond farewell.
Agility & Support: Adapt flexibly to take on additional operational responsibilities and carry out any duties assigned by Management.

Requirements:

Minimum education level of a diploma or degree in Retail Management, Business Administration, or a related field (or equivalent operational experience).
At least 2–3 years of supervisory or team lead experience in a retail, mart, grocery, or convenience store environment.
Strong knowledge of inventory management, stock audits, merchandising standards, and vendor coordination.
Proven leadership and communication skills with the ability to schedule, train, and motivate a retail team.
Familiarity with point-of-sale (POS) systems, retail analytics, and basic budget/margin control.
Flexibility to work on rotating shifts, weekends, and public holidays in a fast-paced environment.