Airfreight Customer Services Officer

Urgent Featured
  •  
    Changi Airport MRT, Changi

    + 2 others

    View all

  •   Full Time
  •   5.5 Day Week

S$2400 - 2600 / month


** Preferred Singaporean/PR ** & able to speak English & Mandarin

🔹 Key Responsibilities

  • Handle customer & agent enquiries (email / WhatsApp)
  • Provide shipment status updates (ETD / ETA / cargo status)
  • Assist in airfreight booking and coordination
  • Liaise with warehouse, drivers, and operations team
  • Prepare and check shipping documents (MAWB / HAWB / invoice)
  • Monitor shipment progress and follow up
  • Perform data entry and basic administrative tasks
  • Support billing and job costing checks

🔹 Requirements

  • No experience required (training provided)
  • Basic computer skills (Microsoft Office)
  • Good communication skills
  • Able to work in fast-paced environment

🔹 Preferred Traits

  • Responsible and willing to learn
  • Attention to detail
  • Able to multitask
  • Team player with positive attitude

🔹 Working Hours

  • Mon–Fri: 9:00am – 6:00pm
  • Sat: 9:00am – 1:00pm

About the Employer

AIR MARKET LOGISTICS (S) PTE. LTD.
BRN/UEN: 198703865Z
Normally responds in 2-3 days

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