Admin Executive
-
Woodlands MRT, Woodlands
Debtox, 11 Woodlands Close, Singapore, 737853
- Full Time
- 5.5 Day Week
S$2400 - 2800 / month
About The Role
We are looking for a reliable, organised and proactive Admin Executive to be the first point of contact for clients enquiring about our services. Your main responsibilities will be to handle enquiries professionally, arrange appointments for our consultants and ensure timely follow-ups. You will also assist consultants with administrative work and support the admin team with daily operations.
This role involves handling inbound enquiries and warm leads. No cold calling is required.
Key Responsibilities
- Handle client enquiries through WhatsApp, phone calls, emails and other communication channels professionally.
- Provide information about company services and understand clients' needs.
- Schedule, coordinate and confirm appointments between clients and consultants.
- Follow up with potential clients to arrange consultations.
- Manage appointment reminders, cancellations and rescheduling.
- Maintain accurate records of client enquiries, appointments and follow-ups.
- Assist consultants with document preparation, client updates and administrative matters.
- Support daily administrative operations, including data entry, filing and paperwork.
- Direct enquiries to the relevant team members when necessary.
- Ensure all client and company information is handled confidentially.
- Perform other administrative duties assigned by management.
Requirements
- Good written and spoken English with strong communication skills.
- Friendly, patient and professional when dealing with clients.
- Organised, responsible and able to multitask.
- Reliable, punctual and able to work independently or as part of a team.
- Familiar with WhatsApp, email, Microsoft Office and basic computer applications.
- Willing to learn and follow company procedures.
- Previous experience in administration, customer service or appointment scheduling is an advantage.
Candidates who can start immediately or at short notice are preferred.
About the Employer
BRN/UEN: 201932988D
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