Patient Service Associate x 10 (3 Rotating shifts / West) #FastHire - NT
- Location: West
- 3 Rotating shifts (5 days work week / Monday to Sunday, including PH)
3 rotating shifts as follows:- 1st shift: 7:30 AM – 5:00 PM
- 2nd shift: 9:00 AM – 6:30 PM
- 3rd shift: 11:00 AM – 8:00 PM (may extend up to 9:00 PM)
- The role is also rostered for Saturday duty from 8:30 AM to 12:00 PM, approximately once every 4–6 weeks, with time-off provided in lieu
- Salary up to $2,800 + shift allowances + AWS + Variable bonus
- Good benefits and working culture
- Renewable / convertible contract
Job Responsibilities
- Register patients, provide financial counselling, and explain billing, deposits, insurance claims, and payment arrangements.
- Process patient billing, final payments, refunds, bill adjustments, and Medisave details accurately
- Attend to patient and visitor enquiries, coordinate with clinics, wards, operating theatres, and nursing staff.
- Coordinate patient admissions, discharges, ward transfers, bed requests, and appointment scheduling.
- Prepare daily reports, admission lists, ward statistics, and update patient records using the system.
- Retrieve and verify patient medical records, allocate beds according to patient needs, and coordinate with the Clinic and Pharmacy on medication and appointments.
Job Requirements
- Min "O" Level, Professional Certificate/NiTEC or Diploma in any field.
- Candidates with 1 year of customer service experiences
- Able to work rotating shifts, weekends & PH.
Interested applicants, please send in your detailed resume in MS Word format to [email protected].
We regret that only shortlisted candidates will be notified.
Tiong Kai Yuen, Noreen
Registration number: R1222616
EA Licence No: 12C6253
About the Employer
BRN/UEN: 201228584R
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