Supervisor (Visitor Service | Work in Hospital Environment)
-
Woodlands South MRT, Woodlands
- Full Time
- 5 Day Week
S$2500 - 2800 / month
Working Hours: 5 days week, including weekends and PH; 9:00am to 6:00pm / 11:00am to 8:00pm
Job Description:
a) Oversee the operations for Visitor Management Services and plan weekly duty roster as well as manage the deployment of staff in accordance to company's guidelines, procedures and policies
b) Oversee and monitor performance of staff to ensure service levels are met
c) Manage resources including manpower, equipment and supplies in daily operation
d) Handle complaints/ feedback and resolve issues by performing service recovery. To escalate to Superior when need arises
e) Investigate causes of discrepancies and complaints and to take corrective actions
f) Disseminate operational updates/ information to staff promptly and accurately
g) Conduct on-the-job training (OJT) and refresher training programs
h) To perform temperature taking and other data collection as and when required by the Company
i) To operate and manage work areas required as per the role of a Visitor Service Associate in the event of a shortage of staff
j) Any other relevant duties as and when assigned by the Superior
Requirements:
- Diploma in relevant field
- 3-5 years of experience in Customer Service or related field
- Must have prior supervisory experience
- Excellent communication & problem-solving skills
- Customer service-oriented
- Only Singaporeans
About the Employer
BRN/UEN: 198803772H
Share this to your friends
A few more jobs you might be interested in
Clinic Assistant / Patient Service Officer X80! (West / AWS+VB / Mass hiring on 14 Nov) - WNT
- Full Time
- Various Location
Last updated on 23 Oct 2026
S$ 2500 - 3300 per month
Clinic Receptionist / Patient Service Associate (West / AWS+VB) - WNT
- Full Time
- Various Location
Last updated on 22 Oct 2026
S$ 2500 - 3300 per month
Clinic Assistant / Patient Service Associate (West / AWS+VB / Mass interview on 14 Nov) - WNT
- Full Time
- Various Location
Last updated on 22 Oct 2026
S$ 2500 - 3300 per month
Healthcare Porter (Singapore General Hospital)
- Full Time
- Cantonment MRT, Bukit Merah
Last updated on 20 Oct 2026
S$ 1700 - 1900 per month
Patient Service Associate x 10 (Rotating shifts/5.25 work day - Near MRT) #FastHire - NT
- Full Time, Contract
- Singapore
Last updated on 18 Oct 2026
S$ 2600 per month
Patient Liaison Officer
- Full Time
- Central Region, Singapore
Last updated on 18 Oct 2026
S$ 2600 - 3500 per month
Back 
