Customer Service Specialist

  •  
    Tampines North MRT, Tampines

    Courts Megastore, 50 Tampines North Drive 2, Singapore, 528766

    Map

  •   Contract
  •   Shifts

S$2200 - 2800 / month


Job Responsibilities:

• Respond to customers’ enquiries via the respective Customer Service touch points like hotline, email and social media

• Work with different departments within the organisation on service recovery for case closure at customer’s level

• Update and record the customers information via internal customer information system.

Job Requirements:

Formal Education & Certification

  • Minimum GCE “O” Level
  • 2 years of working experience

Knowledge & Experience

  • Customer Service experience

Personal Attributes

  • Positive attitude
  • Team player
  • Good communication skills - written and spoken
  • Good listening skills
  • High level of initiative and integrity
  • Good presentation skills
  • Customer oriented personality
  • Computer proficiency
  • Ability to work under pressure in a fast pace working environment

About the Employer

COURTS SINGAPORE
BRN/UEN: 197301411C
Normally responds in 4-5 days

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