Customer Experience & Operations Executive (Part-Time, Weekend, Work From Home/Remote)
-
Tai Seng MRT, Hougang
+ 2 others
- Part Time
- Weekend/s
S$15 / hour
💰 Pay: $15 per hour
🕒 Working Hours: 24–30 hours per week
🏠 Work Arrangement: Remote / Work From Home
📅 Schedule: Mainly weekends, with some weekday shifts
This is a freelance role ideal for someone who is competent in managing remote operations, customer experience and coordination work. Possibility of converting to a full-time employment position for the right candidate.
What You’ll Be Doing
- Manage customer bookings and appointment scheduling for home spa
- Support daily operations to ensure smooth and seamless service experience
- Implement established sales tactics to maximise appointment bookings
- Process customer purchases and prepare invoices
Requirements
- Strong communication and customer service skills
- Proficiency in spoken and written English
- Detail-oriented and able to follow established procedures
- Comfortable working independently
- Minimum 2 years of relevant work experience
Working Hours
- As needed basis, typically weekends 10am to 10pm and some weekdays 7am-10pm
Good to Have
- Experience in the spa, wellness, hospitality, or service industry
- Familiarity with accounting system, booking system and CRM system
The Company
Established in 2010, Aleyda exist to lift the burden of physical pain by providing therapeutic treatments and wellness training. We are looking for dynamic individuals to join our team in our mission to help people “feel whole again”.
About the Employer
BRN/UEN: 201800345C
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