Account Delivery Manager | Monday - Friday ONLY
-
Pasir Panjang MRT, Queenstown
- Contract
- 5 Day Week
S$3000 - 3500 / month
ACCOUNT DELIVERY MANAGER
Contract Duration: 1 Year (Yearly Renewal)
Working Hours: Office Hours
Working Location: Pasir Panjang MRT
Gross Salary: Up to $3,500/month
Performance Bonus: Up to 1 Month
Job Responsibilities:
- Serve as the primary escalation point for clients on account service delivery matters.
- Lead and guide a small team of junior staff to meet contractual obligations, SLAs and KPIs.
- Ensure compliance with local regulations, client requirements and established SOPs.
- Manage service delivery for accounts including Mail Run, Business Processing Services, Managed Print Services and Statement Printing.
- Review and improve SOPs and processes to enhance operational efficiency and profitability.
- Build and maintain strong client relationships through regular engagement and service updates.
- Prepare and present monthly progress reports, achievements and operational updates to clients.
- Ensure timely and accurate data reporting, billing and documentation for internal and external stakeholders.
- Monitor project financials, invoicing and payment tracking.
- Conduct Monthly and Quarterly Operations Reviews with clients.
- Investigate operational incidents and implement preventive and corrective actions.
- Drive continuous improvement to maintain service quality and client confidence.
- Support daily operations and other ad-hoc duties as required.
Requirements:
- Good written and verbal communication skills in English.
- Basic computer and technical skills.
- Detail-oriented with good time management and ability to meet deadlines.
- Able to work independently as well as in a team.
- Responsible, proactive and willing to take on daily and ad-hoc tasks.
- Prior experience in document processing, operations, account management or similar roles is an added advantage.
This hiring is supported by NTUC's e2i.
We regret that only shortlisted candidates will be contacted.
EA Personnel Name: Chin Pao Yee (Bowie)
EA Personnel No: R2198732
EA License No: 07C5771
About the Employer
BRN/UEN: 200618166E
Share this to your friends
A few more jobs you might be interested in
🗂️ Temporary Associate | Admin Support | $12/hr | Outram Park
- Contract
- Cantonment MRT, Bukit Merah
Last updated on 01 Nov 2026
S$ 12 per hour
Administrative Assistant
- Contract
- Toh Guan MRT, Jurong East
Last updated on 01 Nov 2026
S$ 2300 - 2500 per month
Admin Assistant (Nov 2026 - Jan 2026) [5 days - Bedok / Sengkang]
- Contract
- Various Location
Last updated on 01 Nov 2026
S$ 2000 - 2300 per month
Temporary Clerical Officer
- Contract
- Changi, East Region
Last updated on 01 Nov 2026
S$ 2200 - 2800 per month
Sales Coordinator
- Contract
- Joo Koon MRT, Pioneer
Last updated on 01 Nov 2026
S$ 2200 - 3100 per month
Data Processing Admin | 1-Year Renewable Contract| $2,100 + AWS 🔥
- Contract
- Various Location
S$ 2000 - 2100 per month
DATABASE DIGITALIZATION ADMIN // TILL JAN 2027 // UP TO $2500 #FIN
- Contract
- Various Location
Last updated on 29 Oct 2026
S$ 2000 - 2500 per month
Admin Assistant (Pivot Table, VLOOKUP etc.) | $2760 | PLQ | 6 MONTHS
- Contract
- Geylang Bahru MRT, Kallang
S$ 2500 - 2760 per month
FIELDWORK EXECUTIVE
- Contract
- Botanic Gardens MRT, Tanglin
Last updated on 25 Oct 2026
S$ 2800 - 3200 per month
Back 
