Pricing Management, Performance Management
-
Xilin MRT, Tampines
2 Changi South St 2, 2 Changi South Street 2, Singapore, 486759
- Full Time
- 5 Day Week
S$4000 - 4500 / month
The Pricing Management Officer serves as the key link between Sales, Operations, Billing and Finance, ensuring customer pricing is accurately maintained, communicated and applied throughout the order-to-cash process. This role supports pricing administration, customer onboarding, billing dispute resolution and reporting activities to ensure operational and commercial excellence.
Key Responsibilities
Maintain and update customer rate cards, tariffs, surcharges and pricing agreements in accordance with approved commercial terms.
Validate pricing requests and ensure appropriate approvals are obtained before implementation.
Upload and maintain pricing information within TMS and relevant business systems.
Coordinate and communicate pricing updates with Sales, Operations, Billing and Finance teams.
Investigate and resolve pricing and billing discrepancies, including credit notes and rebilling activities where applicable.
Monitor and follow up on outstanding pricing-related disputes until closure.
Support customer onboarding activities, including master data creation, billing setup and pricing implementation.
Ensure customer records, billing instructions and commercial agreements are accurately maintained.
Prepare reports on pricing updates, dispute status, onboarding progress and other key metrics.
Identify process improvement opportunities and support compliance, audit and documentation requirements.
Requirements
Diploma or Degree in Business, Logistics, Supply Chain, Finance or a related discipline.
Minimum 2-3 years of experience in pricing, commercial support, billing, customer service or logistics operations.
Knowledge of freight forwarding, transportation pricing structures and customer billing processes is advantageous.
Effective communication with stakeholder management skills
About the Employer
BRN/UEN: 199305401E
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