F&B Service Ambassador
-
Downtown MRT, Downtown Core
M Hotel Singapore City Centre, 81 Anson Road, Singapore, 079908
- Full Time
- 5.5 Day Week
S$2000 - 2500 / month
Position Summary:
Service Ambassador is responsible for directing and coordinating all activities and also provides assistance to the staff/captain in the outlet and bar assigned, to ensure all established service standards and procedures are implemented consistently, leading to guest satisfaction, staff satisfaction and profit for the Hotel.
Responsibilities:
- Providing excellent wait service to ensure satisfaction
- Taking guests’ orders and delivering food and beverages
- Making menu recommendations, answering questions and sharing additional information with guests
- Collect and process payments from guest
- Responsible for the service and bar operation of the outlet
- Guiding all service and bar personnel assigned in the outlet, in the performance of their duties and responsibilities
- Consistent follow up in the implementation of the policies and procedures in operating the outlet
- Checking the sufficiency of operating equipment and supplies for service and bar
- Maintaining the hygiene standards in the outlet assigned
- Maintaining a clean and wholesome ambience in the outlets, controlling room temperature, ventilation and lighting effects
About the Employer
BRN/UEN: 32764900C
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