Captain, Banquet
-
Tanjong Rhu MRT, Kallang
Singapore Swimming Club, 45 Tanjong Rhu Road, Singapore, 436899
- Full Time
- 5 Day Week
S$2300 - 2600 / month
We’re Hiring: Captain, Banquet
Creating Moments. Connecting Members. Building Community.
Key Responsibilities
- Welcome guests warmly and respond promptly to enquiries to ensure a positive guest experience.
- Liaise with event organisers and assist with briefing banquet staff prior to events to support smooth event execution.
- Coordinate promptly with banquet staff and relevant departments, including Catering Sales, Kitchen, Housekeeping, and Maintenance, to address guests’ requests efficiently.
- Support the training and guidance of new staff and casual workers to ensure consistency in service standards and operating procedures in accordance with the Club’s policies.
- Assist in maintaining and updating par stock of operating supplies such as glassware, beverages, and mise en place to support smooth operations.
- Ensure the cleanliness and orderliness of banquet service stations, storerooms, and office areas in accordance with SOP requirements.
- Assist in monitoring the condition of banquet equipment and report any defects or maintenance issues for follow-up.
- Adhere to all applicable health, safety, and regulatory requirements at all times.
- Liaise with the Banquet Executive and Catering Sales Manager on operational incidents or issues that require escalation or follow-up.
- Provide hands-on support during event preparations, including table setup and basic operation of audio-visual equipment.
- Maintain up-to-date knowledge of the Club’s products and services, particularly Food & Beverage offerings.
- Support guest-facing service during events, including food and beverage service and attending to VIP guests when required.
- Handle guest feedback and complaints professionally and assist with service recovery under guidance where necessary.
- Participate in on-the-job training and refresher courses as required.
- Support other operational duties as assigned by the HOD or Management.
About the Employer
BRN/UEN: S61SS0013J
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