F&B Boutique Service Crew (Urgent)
-
Holland Village MRT, Bukit Timah
+ 5 others
- Full Time
- 5 Day Week
S$2400 - 2600 / month
Boutique Service Crew
We are looking for a hands-on and customer-focused Service crew to deliver great customer experience.
Key Responsibilities
CUSTOMER SERVICE EXCELLENCE
- Greet customers warmly and deliver excellent service across all touchpoints with a positive and service-oriented attitude
- Introduce products and assist customers with tastings and recommendations
- Handle customers’ questions, complaints and feedback with professionalism, respect and empathy
PRODUCT QUALITY
- Carefully prepare and serve gelato & complementary products
- Safeguard gelato quality and ensure proper handling
BOUTIQUE OPERATIONS & MAINTENANCE
- Perform opening, closing and throughout-the-day procedures according to company's standards
- Perform cleaning and boutique maintenance to ensure boutique is in tip-top condition
- Ensure proper and accurate receiving and delivery of goods at boutique
- Assist in restocking supplies and managing inventory
CASHIERING
- Operate the point-of-sale (POS) system and handle transactions and payments accurately
FOOD HYGIENE SAFETY
- Ensure hygiene and food safety standards are followed at all times
TEAM COLLABORATION
- Work closely with fellow service crew members to ensure smooth operations
- Participate in pre-shift briefings and boutique meetings
- Assist and serve at ad-hoc off-site events
- Undertake ad-hoc duties as reasonably assigned from time to time
We Are Looking For Someone Who Is
- Service-oriented
- Reliable and committed
- Honest and professional
- Warm and communicative
- Aligned with our brand values
REQUIREMENTS
- Diploma or higher
- Proficient with MS Office and Google Workspace
- Able to work shifts, weekends and Public Holidays
- 5-day work week
- No prior working experience needed
About the Employer
BRN/UEN: 201509340D
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