Supervisor

Urgent Featured

Location:
Napier MRT, Tanglin
Torno Subito Singapore, 26 Dempsey Road, Singapore
Map
Job Types: Full Time
Timing/Shifts: 5 Day Week

S$3200 - 3800 / month

Job Responsibilities

Completes all assigned side work related to set up and breakdown of the dining room and service hutches.

Provides enthusiastic hellos and goodbyes to all incoming and departing customers.

Coordinates with the Guest Relations to ensure that section pacing matches needs of the customer book.

Completes an end-of-shift report that details a service summary, notable customer highlights or issues, wares shortages, and more.

Participates in training of all incoming Service Associates.

Reads all customer reservation “chits” to accommodate special birthdays, anniversaries, and other special requests.

Reviews all reservations prior to the shift to oversee and lead PX bookings.

Performs regular ware and supply inventories, and facility walkthroughs of the dining room at the direction of the General Manager and Restaurant.

Reads all Event Orders (EOs) to deliver exceptional experiences for contracted large parties and special events.

Greets all customers in their sections, offers water & beverage service, and introduces menu format.

Ascertains allergies and dietary restrictions, and works with section management and chefs to ensure a safe and enjoyable experience for all customers.

Proactively communicates with the management team regarding appropriate service for VIP customers.

Full knowledge of food and beverage menu items to make effective sales that enhances both the business and customer experience.

Runs drinks from the bar to the assigned customer by table and position number.

Accurately takes and enters orders and communicates flow with management and chefs.

Effectively uses point of sale systems and other restaurant technology to account for all sales.

Checks back on every course to ascertain customer happiness, and confirms that meat temperatures and seasoning is appropriate.