Bell Person / Bell Captain

Urgent Featured
  •  
    City Hall MRT, Downtown Core
  •   Full Time
  •   5 Day Week

S$1800 - 2200 / month


Bell Person / Captain

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

  • Ensure timely delivery of guest luggage and guest items in a friendly and approachable manner to meet and exceed guest expectations.
  • Provide organized and seamless luggage service.
  • Provide introductory explanation of room facilities.
  • Able to provide information and assistance to guests as and when required.
  • Attend to all other guest requests as directed by Leaders, Captains and Communications Agents.
  • Handle all telephone enquiries and requests and ensure timely completion of pick-up and/or delivery service through follow-up.
  • Supervises the Bell person, Doormen and Valets to ensure optimum operational standards.
  • Ensure smooth flow of traffic at the driveway.
  • Assist with any group luggage logistics.
  • Ensure LQA service standards are in practice as set by the hotel at all times.

Qualifications:

  • Minimum Secondary Education 
  • (Bell Person) Experience not required as training will be provided; (Bell Captain) Minimum 2 years experience in the hospitality or service industry
  • Able to read and write English 
  • A second language is preferred
  • Must be able to carry out duties of Bell Person
  • Guest focused with good communications skill
  • Guest oriented individual with pleasant and courteous disposition
  • A team player and efficient worker
  • Flexible and adaptable 
  • Possess good attitude and initiative
  • Possess integrity and honesty

About the Employer

Fairmont Singapore and Swissôtel The Stamford
BRN/UEN: 198904859N
Normally responds in 4-5 days



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