Bell Person / Bell Captain
-
City Hall MRT, Downtown Core
- Full Time
- 5 Day Week
S$1800 - 2200 / month
Bell Person / Captain
Summary of Responsibilities:
The main responsibilities and tasks of this position are as listed below, but not limited to these:
- Ensure timely delivery of guest luggage and guest items in a friendly and approachable manner to meet and exceed guest expectations.
- Provide organized and seamless luggage service.
- Provide introductory explanation of room facilities.
- Able to provide information and assistance to guests as and when required.
- Attend to all other guest requests as directed by Leaders, Captains and Communications Agents.
- Handle all telephone enquiries and requests and ensure timely completion of pick-up and/or delivery service through follow-up.
- Supervises the Bell person, Doormen and Valets to ensure optimum operational standards.
- Ensure smooth flow of traffic at the driveway.
- Assist with any group luggage logistics.
- Ensure LQA service standards are in practice as set by the hotel at all times.
Qualifications:
- Minimum Secondary Education
- (Bell Person) Experience not required as training will be provided; (Bell Captain) Minimum 2 years experience in the hospitality or service industry
- Able to read and write English
- A second language is preferred
- Must be able to carry out duties of Bell Person
- Guest focused with good communications skill
- Guest oriented individual with pleasant and courteous disposition
- A team player and efficient worker
- Flexible and adaptable
- Possess good attitude and initiative
- Possess integrity and honesty
About the Employer
BRN/UEN: 198904859N
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