Housekeeping Coordinator

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  •  
    City Hall MRT, Downtown Core

    City Hall MRT Station (EW13/NS25), 150 North Bridge Road, Singapore, 179100

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  •   Full Time
  •   5 Day Week

S$2000 - 2300 / month


Summary of Responsibilities:

  • Ensure efficient and effective clear communication within the Housekeeping Department, Front Office, Engineering, Royal Service and all other departments.
  • Be familiar with the computer systems such as OPERA and Swiss/Royal Service.
  • Keep proper records of guest loan items (eg. Extra chairs, foam pillows), and update traces in OPERA to track items movement and usage.
  • Communicate blocked and VIP rooms with their preferences and requests to Team Leaders in a timely manner.
  • Supervise and ensure that house and room attendants are carrying out all guest requests in a timely manner.
  • Monitor room statuses to ensure clean rooms are available for arrival guest.
  • Answers all lost & found queries in a timely manner and follow up accordingly.
  • Record all Lost and Found articles correctly and to place items in correctly labeled serial boxes for easy search should guest claim the item.

Qualifications:

  • Use/knowledge of PMS e.g. OPERA
  • Fluent in spoken and written English
  • Minimum O level education or equivalent
  • Good interpersonal and communication skills to deal with guests and colleagues
  • Able to solve problem/make decision independently within scope
  • Basic PC knowledge – familiar with computer applications like word processing and spreadsheet

About the Employer

Fairmont Singapore and Swissôtel The Stamford
BRN/UEN: 198904859N
Normally responds in 4-5 days



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