Housekeeping Coordinator
-
City Hall MRT, Downtown Core
City Hall MRT Station (EW13/NS25), 150 North Bridge Road, Singapore, 179100
- Full Time
- 5 Day Week
S$2000 - 2300 / month
Summary of Responsibilities:
- Ensure efficient and effective clear communication within the Housekeeping Department, Front Office, Engineering, Royal Service and all other departments.
- Be familiar with the computer systems such as OPERA and Swiss/Royal Service.
- Keep proper records of guest loan items (eg. Extra chairs, foam pillows), and update traces in OPERA to track items movement and usage.
- Communicate blocked and VIP rooms with their preferences and requests to Team Leaders in a timely manner.
- Supervise and ensure that house and room attendants are carrying out all guest requests in a timely manner.
- Monitor room statuses to ensure clean rooms are available for arrival guest.
- Answers all lost & found queries in a timely manner and follow up accordingly.
- Record all Lost and Found articles correctly and to place items in correctly labeled serial boxes for easy search should guest claim the item.
Qualifications:
- Use/knowledge of PMS e.g. OPERA
- Fluent in spoken and written English
- Minimum O level education or equivalent
- Good interpersonal and communication skills to deal with guests and colleagues
- Able to solve problem/make decision independently within scope
- Basic PC knowledge – familiar with computer applications like word processing and spreadsheet
About the Employer

BRN/UEN: 198904859N
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