$3100/Month - Govt Outbound Call Centre | (Mon-Fri) Office Hours - CBD
Salary: Up to $3100
Days: Mon - Fri, 8.30am - 6.30pm
Location: Tanjong Pagar
Duration: 1 year contract renewable
Responsibilities:
- Target potential clients through calls/site visits for info gathering
- Build and maintain strong client relationships
- Identify and develop new survey strategy opportunities
- Communicate survey value clearly to respondents
- Collect and verify survey responses via calls, emails, visits
- Input accurate response data
- Report customer feedback and industry insights
- Collaborate with team for cohesive client/survey approach
- Communicate effectively and actively listen to respondents
- Ensure KPIs and targets are consistently met
Requirements:
- Singaporeans ONLY
- Minimum A/Diploma/Degree - with experience would be a plus
- Meticulous and detail oriented.
- Excellent communication skills, problem-solving skills and analytical skills.
- Confident, persuasive, good reasoning, proactive and willing to go extra mile.
- Strong interpersonal skills to assist survey participants effectively.
- Prior experience in survey administration/market research/consultancy/PR firm/customer service call centre/telemarketing/HR practice/Corporate sales/marketing experience will be a plus.
- Independent and self-motivated to achieve monthly KPIs
- Proficient in MS Excel, email communication and internet browsing hands-on experience in these areas.
**We regret to inform that only shortlisted candidates would be notified.
Interested applicants, please what's app Xiu Xia at +65 90176371 to find out more about the role. You can forward your updated resume to [email protected]
EA License No: 19C9859
About the Employer
BRN/UEN: 201622755N
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