Visitor Service Associate (Midnight Shift | Up to $2,100)

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  •  
    Outram Park MRT, Outram

    Outram Park MRT Station (EW16/NE3/TE17), 10 Outram Road, Singapore, 169037

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  •   Full Time
  •   5 Day Week

S$1900 - 2100 / month


***ATTRACTIVE JOINING BONUS ***

Description
a) Perform visitor registration, concierge services and information counter services
b) Handle complaints/ feedback and resolve issues by performing service recovery.
c) To update or escalate to Team Leader of any incident that occurred and steps taken to rectify issues
d) Assist in kiosk registration, queue management, entry and exit access via gantries
e) Attend to patients/ visitors’ enquiries and feedback
f) Provide wayfinding and wheelchair assistance
g) Ensure work areas are in operation in accordance to assigned operating hours
h) To retrieve and restock wheelchairs at concierge area as well as information counters
i) Any other relevant duties as and when assigned by the Superior.

Requirements

  • Singaporeans only
  • Minimum O Level
  • Proficient in computer systems
  • Previous experience in a similar customer-facing role
  • Excellent communication skills to interact with visitors effectively

Working hours:

4 days work week, including Saturday, Sunday and PH; rotating off day
9:00pm to 8:00am

To apply, please send your updated resume to 96254029.


About the Employer

UEMS SOLUTIONS PTE LTD
BRN/UEN: 198803772H
Normally responds in 6-7 days



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