[Office Hours] 1 Year Sales Support Admin (Excel Reporting) - Up to $2.6K #HLV
-
Raffles Place MRT, Downtown Core
Raffles Place MRT Station (EW14/NS26), 5 Raffles Place, Singapore, 048618
- Contract
- 5 Day Week
S$2500 - 2600 / month
Job Responsibilities
- Build solid relationships with end users and internal stakeholders to ensure excellent customer experience.
- Identify challenges that customers would encounter and recommend solutions for end users.
- Attend to end users’ daily enquiries such as handset pricing, billing and handset familiarization.
- Take stock of the onsite mobile handset inventory.
- Collate monthly sales reports and attend weekly sales meetings.
- Communicate and work closely with company Indoor Sales Support, 4C & Customer Service Operations to enable sales activities.
- Manage customer email/portal updates.
- Create PowerPoint slides to indicate weekly job activities.
- Create tickets for users when required.
- Update and close customer system tickets.
- Key in all ticket data into customer Excel.
- Update and follow up with users on the outcome of problems they face.
- Attend to network problems/installation of antenna at customer sites when needed.
- Create invoices and upload POs in Taulia apps for payment.
- Upload end-users’ contact details on the social media portal.
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TELE me at @vallsl or WA me at https://wa.me/+6587200388 NOW!
Interested candidates please submit your resume to [email protected]
Ivy Lau Lok Tong
Outsourcing Team
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599
About the Employer
BRN/UEN: 199601303W
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