2 Months Temp Customer Service Officer
S$2500 - 3000 / month
Responsibilities
- Attend to enquiries and requests from phone calls in a professional and prompt manner.
- Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system
- Ensure effective and timely follow-up as promised to customers.
- Alert management of issues and concerns that require escalation for complete resolution.
- Work closely with stakeholders on the service request requirements.
- Deliver service requests within stipulated service standards.
- Work collaboratively as a team to clear all queues in the system promptly.
- Attend all compulsory training sessions and team huddles as scheduled or requested by management to maintain service quality and operational alignment.
- Undertake projects or other responsibilities as assigned
Requirements
- training provided
- Comfortable working in a call centre environment
Qualified candidates are invited to submit their applications in (MS Word) format to
to Shaun Quek Yew Meng R1660732
Recruit Express Pte Ltd
EA Licence No: 99C4599
Only shortlisted applicants will be notified.
About the Employer
BRN/UEN: 199601303W
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