Customer Service Executive | Inbound Calls & Emails
-
Bishan MRT, Bishan
- Contract
- 5 Day Week
S$2500 - 2700 / month
Job Responsibilities
- Respond promptly to customer enquiries via email and phone calls.
- Provide accurate information and resolve customer issues professionally.
- Follow up on customer requests and ensure timely resolution.
- Maintain accurate customer records and update internal systems.
- Escalate complex cases to the relevant departments when necessary.
- Deliver a positive customer experience while meeting service standards.
- Perform general administrative and customer support duties.
Requirements
- Minimum GCE 'N'/'O' Level, NITEC, Diploma, or equivalent.
- Prior customer service or call centre experience is an advantage.
- Good verbal and written communication skills.
- Proficient in Microsoft Office applications.
- Positive attitude with strong problem-solving skills.
- Able to work independently and as part of a team.
Interested Applicant, Please click apply Now
Trevis Teo Xiu Li
R26161973
Revup Proservices Pte Ltd
EA.24C2366
About the Employer
BRN/UEN: 202423466H
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