Call Centre Agent (Ubi)

  •  
    Ubi MRT, Geylang

    3015A Ubi Road 1, Singapore, 408705

    Map

  •   Full Time
  •   5.5 Day Week

S$2000 - 2300 / month


Responsibilities:

  • Handle customer service hotline and provide first level of support
  • Provide quality customer service transactions.
  • Listen, probe and question in order to clarify and understand customer needs
  • Gather client and partner feedback to enhance customer experience
  • Any other ad-hoc tasks assigned

Requirements:

  • O Level and above
  • Experience in working in healthcare industry would be preferred
  • Proficient in relevant computer applications (Microsoft Applications)
  • Able to multitask
  • Able to commit to office hours desk-bound (8.30am to 5.30pm from Mondays to Fridays and 8.30am to 12.30pm on Saturdays)
  • Able to commit 44-hours of work a week
  • Open to be moved to shift work (details will be discussed during the interview)

Additional Information:

  • Monthly basic salary ranges from $2,000 to $2,300
  • Incentives provided for good performance
  • Training is provided
  • 12 weeks probation
  • Workplace location is close proximity to Macpherson and Ubi MRT station

About the Employer

CONNECT CENTRE PTE. LTD.
BRN/UEN: 200411570H
Normally responds in 3-4 days

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