TCM CLINIC ASSISTANT
-
Simei MRT, Tampines
Eastpoint Mall, 3 Simei Street 6, Singapore, 528833
- Full Time
- Weekend/s
S$2200 - 2500 / month
Job Summary
We are seeking a dependable and caring full time Traditional Chinese Medicine (TCM) Clinic Assistant (Mandatory Chinese reading and writing due to medicine dispatches) to join our healthcare team in Singapore on a full-time basis. You will support daily TCM clinic operations and help ensure patients receive a welcoming, efficient and respectful experience. We value meritocracy, celebrate multiculturalism and support work-life balance.
Job Description
Greet and register patients, manage appointments, and maintain accurate patient records in line with the Personal Data Protection Act (PDPA).
Assist clinical staff with preparing consultation rooms, sterilising equipment, and replenishing medical supplies and stock.
Handle billing, payments, and claims processing, including and insurance-related queries.
Maintain a clean, safe and organised clinic environment, adhering to infection control and workplace safety procedures.
Job Requirements
Minimum GCE N/O-Level qualification or equivalent; prior experience in a clinic or customer service setting is advantageous.
Good communication and interpersonal skills, with the ability to interact courteously with patients from diverse backgrounds.
Proficiency in English; Chinese additional languages or dialects are mandatory.
Strong attention to detail, a team-oriented attitude, and willingness to learn in a fast-paced healthcare environment.
• Provide positive attitude towards Team Work co-ordinations in the company.
• Provide full support at front desk to facilitate TCM Physician’s instructions.
• Promote suitable company products to aid in therapy.
• Provide professional advice to customers.
• Build and establish strong rapport with customer.
• Assist with marketing and sales by providing customers with information on promotions and new products and services.
• Assist in all reception duties as and when required.
• Maintain cleanliness and hygiene of the clinic and treatment rooms.
• Other ad-hoc duties.
About the Employer
BRN/UEN: 202227069C
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