Customer Service Officer (Call Centre) | Bishan | Up to $2700/mth

  •  
    Upper Thomson MRT, Bishan

    Map

  •   Full Time
  •   5 Day Week

S$2700 - 2800 / month


Working Hours: 9am to 6pm , 4 weekdays 1 weekend 
Basic Salary: $2700/mth

Duties:

  • Handle customer enquiries via phone, email, and live chat in a professional and timely manner.
  • Assist customers with booking issues, payment enquiries, account matters, and service-related concerns.
  • Resolve customer complaints effectively while maintaining high customer satisfaction.
  • Escalate complex issues to relevant departments and follow up until resolution.
  • Maintain accurate records of customer interactions and case updates.
  • Support daily customer service operations and ensure service standards are met.

Requirements

  • Prior experience in customer service, call centre, or front-line support will be an advantage.
  • Good communication and interpersonal skills.
  • Customer-oriented with strong problem-solving abilities.
  • Able to work in a fast-paced environment and handle multiple tasks.

Interested Applicants, Please click apply now !!

Ellen Lee Wei Xin
R2198644
Revup Proservices Pte Ltd
EA.24C2366

About the Employer

REVUP PROSERVICES PTE. LTD.
BRN/UEN: 202423466H
Normally responds in 5-6 days

View employer profile

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