OPERATIONS EXECUTIVE
-
Aljunied MRT, Geylang
Main Entrance, One, 1 Sims Lane, Singapore, 387355
- Full Time
- 5 Day Week
S$3000 - 3500 / month
Responsibilities:
- Assist Assistant Vice President, Performance and Training in implementing measures to improve performance levels and meet company's and clients' KPI
- Monitor calls to ensure that customer interactions are in compliance with business and clients' requirements
- Establish work priorities, develop and review performance
- Implement service strategies and improve job processes
- Review collection activities
- Assist in escalated feedbacks and operational issues
- Team building and management
- Any other ad hoc duties assigned
Requirements :
- Candidate should possess at least a Degree / Diploma in any discipline or relevant experience
- Good communication skills, both verbal and written
- Meticulous and good interpersonal skills
- Able to perform well under pressure and tight deadlines with minimum supervision
- Minimum 2 to 3 years of relevant experience
About the Employer
BRN/UEN: 200309758H
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