Customer Service Officer (Logistic Industry // 4-3-3-4 shift)
-
Tukang MRT, Boon Lay
Main Lobby, 10 Sunview Rd, 10 Sunview Road, Singapore, 627617
- Full Time
- Shifts
S$2450 - 2750 / month
💰 Benefits & Perks
- Sign-on Bonus!
- AWS & Variable Bonus (VB)
- Company transport provided from Lakeside MRT
- Choice of Day or Night Shift (8am-8pm or 8pm-8am)
- 4-3-3-4 shift pattern
💼 Job Responsibilities
- Receive and process customer orders using SAP / WMS system.
- Check orders and ensure they meet customer requirements and deadlines.
- Monitor order status and follow up on any delays or issues.
- Coordinate with warehouse teams to ensure orders are packed and delivered on time.
- Communicate special order instructions and urgent requests to the warehouse team.
- Coordinate with transport teams on delivery schedules and changes.
- Follow up on stock availability and inventory discrepancies.
- Check delivery orders, packing lists, invoices and other documents.
- Prepare daily and monthly reports using Excel.
- Monitor daily work performance and ensure orders are completed on time.
- Assist with customer enquiries, audits and other operational duties when required.
✅ Job Requirements
- Diploma in Logistics, Supply Chain Management or Business Administration preferred.
- At least 1–2 years of relevant working experience.
- Experience using SAP or WMS is preferred.
- Good knowledge of Microsoft Office, especially Excel.
EA Personnel Name: Low Jia Yi
EA Personnel No: R25127265
EA License No: 22C1034
About the Employer
BRN/UEN: 202129036Z
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