PART TIME GUEST SERVICE OFFICER | CHANGI AIRPORT
-
Changi Airport MRT, Changi
Terminal 4 - Changi Airport, 10 Airport Boulevard, Singapore, 819665
- Part Time
- Shifts
S$15 / hour
Key Responsibilities
- Coordinate and manage daily guest service operations, attending to guests' enquiries, requests and feedback.
- Welcome, receive and bid farewell to guests at the lounge reception counter, ensuring a warm and professional experience.
- Process guest payments and verify admission eligibility before granting access to the lounge.
- Assist guests with internet access and connectivity requirements.
- Coordinate and arrange shower facilities for guests.
- Conduct regular inspections of all lounge areas, including food counters, shower rooms, restrooms and internet zones, to ensure cleanliness, tidiness and proper functioning of facilities.
- Maintain and enhance guest satisfaction in line with the Company's service standards and targets, continuously identifying opportunities for service improvement.
- Support ad hoc duties and special projects as assigned by the Management.
Requirements
- Outgoing, well-presented and customer-oriented, with strong interpersonal and communication skills.
- Able to work independently, manage multiple responsibilities and perform effectively under pressure.
- Good command of spoken and written English.
- Available to commence work immediately.
Timings required
4 days a week
11am-9pm | 5pm-2am
About the Employer
BRN/UEN: 200713359R
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