Parcel Walker (Collection & Delivery)

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Location:
Aljunied MRT, Geylang
705 Sims Drive, Singapore, 387384
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Job Types: Full Time
Timing/Shifts: 5.5 Day Week

S$2500 - 3500 / month

Parcel Walker (Collection & Delivery)

Role Overview
We are looking for a Delivery Associate to support last-mile parcel collection and delivery within an assigned area. You will work closely with our delivery drivers, carry out collections and deliveries on foot, and help develop business opportunities in your service area. No driving is required.

Key Responsibilities
Parcel Collection & Delivery
- Collect and deliver parcels on foot within the assigned service area.
- Coordinate with drivers on parcel handovers, collection points and delivery schedules.
- Check parcel details and complete collection and delivery scans accurately.
- Handle parcels with care and follow company procedures for successful and unsuccessful deliveries.

Customer Service & Business Development
- Build good relationships with customers in the assigned area.
- Introduce the company’s courier services and identify potential customers and shipping needs.
- Follow up on business opportunities with the relevant sales or operations team.
- Respond to basic customer enquiries and escalate issues where needed.

Service Quality & Safety
- Meet agreed service standards for timeliness, delivery accuracy and customer service.
- Report damaged parcels, delivery exceptions and operational issues promptly.
- Follow safe parcel-handling practices and protect customer information.

Requirements
- Comfortable walking and carrying or moving parcels throughout the working day.
- Able to use a smartphone and delivery applications.
- Responsible, punctual and customer-focused.
- Comfortable approaching customers and introducing courier services.
- Able to work independently and coordinate effectively with drivers.
- Previous courier, delivery or customer service experience is an advantage.
- No driving licence

Salary & Benefits
Basic salary S$2,000–S$2,200 , plus S$280 monthly attendance allowance and approximately S$120 meal allowance, with parcel incentives starting after the probation.