Help Desk Support Officer |East
The Services required are set out as follows:
Technical support for notebooks and desktops (Dell, Lenovo, HP
and Apple Devices).
• Install, configure and support all Microsoft Windows and Apple MacOS user operating systems.
• Install Configure and support Microsoft 365 software and Services. • Install, configure and support 3rd party software.
• Attend to all Information Technology Service Management (ITSM) tickets and resolve them, with SLA.
• Submit ITSM tickets for all support tasks.
About the Employer
BRN/UEN: 201805323R
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