Funeral Advisor
-
Upper Thomson MRT, Bishan
Bright Hill MRT Station (TE7), 100 Sin Ming Avenue, Singapore, 575737
- Full Time
- 5 Day Week
S$3000 / month
Job Duties:
• Advise and guide customers on technical or procedural issues as well as funeral customs and traditions
• Recommend packages as well as suitable products and services according to the needs of the customer
• Consult with customers to arrange funeral duties and deliver consistent quality services according to their requests
• Offer counsel and comfort to families of the deceased
• Direct, lead and supervise work of funeral assistants and drivers
• Liaise with suppliers and coordinate external booking
• Monitor funeral service operations to ensure that they comply with applicable policies, regulations, and laws
• Conduct site visit during the wake duration
• Lead the funeral service team during the funeral and ensure that they perform their tasks as assigned
• Evaluate the performance of vendors, contract employees, or other service providers to ensure quality and cost-efficiency
• Gather, review and act on all feedback from clients after the funeral
• Ability to deal with fast paced and emotional situations and bereaved customers
• Maintain the image of the company and provide professional & good service to customers
Requirements:
• Minimum 3 years of working experience in Sales / Customer Service / Events Planning / in Funeral Services industry
• Valid Singapore Class 3 Driving License is required
• Empathetic in dealing with bereaved families
• Good coordination and organization skills
• Independent and self-motivated
• Good time management skills
• Able to do shift work and work overtime when needed
Earn additional income through commissions.
EA License No: 25C2767
About the Employer
BRN/UEN: 202508457R
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