Membership Sales Executive (Club Ambassador)
-
Orchard Boulevard MRT, Orchard
+ 2 others
- Part Time, Full Time
- 5 Day Week
S$4000 - 5000 / month
The role of Membership Sales Executive (Club Ambassador) is a specialised role designed to add onsite support at our partner luxury hotels. The role has a direct report to TouchPoint’s Senior Management Team, while day to day working with the hotel’s F&B Director or other designated position with the hotel.
The primary role is twofold:
1. Onboarding new hotel members and hitting sales targets
2. Providing a strong level of member support and recognition - creating an overall pleasant experience for hotel members
Key Responsibilities and KPIs
• Grow the hotel member base by engaging with hotel dining guests
• Provide assistance to members regarding membership matters
• Work closely with the hotel F&B team in supporting member experiences, ensuring that it is positive and memorable
• Keep yourself updated with relevant hotel happenings
• Create stronger levels of member recognition through hotel member events and promotions
• Maintain close communication with TouchPoint and hotel management, reporting on KPIs, providing feedback and recommendations for improvement
• Assist in the planning, execution and co-hosting of member events at the hotel as required
• Attend regular hotel F&B meetings as require
• Contact expiring hotel members and driving renewals
Remuneration
• Salary commensurate with experience
• Commission linked to new and renewal member on-boarding
• All other entitlements (including annual leave, PH pay and CPF) in line with MOM
Location and Working Hours
• On-site at partner hotel
• Wednesday to Sunday, 12pm to 9pm (Including break time)
Requirements
• Excellent verbal communication skills in English
• Experience in service/ hospitality/ sales industry is preferred
About the Employer
BRN/UEN: 201207033R
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