Customer Service Officer (Call Centre - Woodlands)
- Contract
- 6 Day Week
S$2200 / month
Customer Service Officer (Call Center)
Woodlands
$2,300 - $2,600 / month
12 Months Contract (Renewable Annually)
Job Scope:
- Handle enquiries and correspondence received through telephone, email, and IVR systems
- Update records & cases in system
- Coordinate with teams to resolve feedback/issues
- Prepare reports & follow up on cases
- Perform data entry and system updates with a high level of accuracy
Requirements:
- Good verbal and written communication skills
- Proficient in Microsoft Office applications (Word, Excel, Outlook)
- Strong organisational and record-keeping abilities
- Able to manage multiple tasks and prioritise work effectively
- Professional and customer-focused approach when handling enquiries and feedback
Additional Information:
Work Schedule:
AM Shift: 8am - 5pm
PM Shift: 2pm - 11pm
6 days/week, Weekends
Interested applicants, apply now and start earning with a flexible work arrangement!We regret that only shortlisted candidates will be notified. Thank you.
By submitting your resume, you consent to the handling of your personal data in accordance with Certis Group Privacy Policy
https://www.certisgroup.com/privacy
EA License No: 11C3955
EA Personnel Name: Marilyn Ong
EA Personnel No: R1105901
About the Employer
BRN/UEN: 201019780M
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