Assistant Cafe Manager

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Location:
Yishun MRT, Yishun
Coba Coba - Yishun Street 11, 156 Yishun Street 11, #01-106, Singapore, 760156
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Job Types: Full Time
Timing/Shifts: 5.5 Day Week

S$3600 - 3900 / month

Key Responsibilities
1. Overall Outlet & Daily Operations Management
Independently oversee and manage the overall daily operations of the outlet.
Ensure proper opening and closing procedures, including cash handling, POS operations and end-of-day sales reconciliation.
Monitor daily sales performance and ensure smooth service operations during peak lunch and dinner periods.
Oversee dine-in, takeaway and online delivery operations to ensure orders are processed accurately and efficiently.
Ensure the outlet maintains high standards of cleanliness, organisation and workplace safety.
Prepare daily operational reports, monitor outlet performance and report operational issues to management.
Identify operational gaps and recommend improvements to enhance efficiency and productivity.
2. Staff & Manpower Management
Lead, supervise and motivate service crew and kitchen assistants to maintain high standards of performance and customer service.
Prepare staff duty rosters and ensure adequate manpower coverage for all operating shifts.
Manage staff attendance, punctuality, leave applications and shift replacements.
Handle manpower shortages and last-minute scheduling adjustments effectively.
Conduct staff training, onboarding and on-the-job coaching.
Monitor employee performance, productivity and discipline, and address performance issues appropriately.
Foster a positive, disciplined and cooperative working environment.
Ensure all employees understand and comply with company policies, SOPs and service standards.
Job Requirements & Qualifications
Minimum 1–3 years of supervisory or managerial experience in the F&B industry, preferably in a Halal-certified outlet, Nasi Padang restaurant, Malay cuisine establishment or fast-casual dining environment.• Willing and able to work shifts, weekends and public holidays according to the operational roster. Rest days on weekdays.