Customer Service Officer (Beauty)

  •  
    Ang Mo Kio, North-East Region

    53 Ang Mo Kio Avenue 3, Singapore, 569933

    வரைபடக் காட்சி

  •   முழுநேரம்
  •   6 நாள் வாரம்

S$2500 - 3100 / மாதத்திற்கு


About the role

Join a beauty industry team as a Customer Service Officer supporting smooth outlet operations and delivering welcoming, professional service to customers. This islandwide role follows a 5-day work week, with one weekday off and one weekend off. Working hours are 11:00 AM–8:00 PM from Monday to Friday, and 10:00 AM–7:00 PM on weekends and public holidays.

Key responsibilities

  • Handle appointment bookings for new and existing customers.
  • Attend to walk-in customers and provide excellent service.
  • Manage customer enquiries through calls, emails, and cold calling when required.
  • Assist the outlet manager with commission calculations and data entry tasks.
  • Operate the outlet’s POS system and ensure all transactions are accurately recorded.
  • Handle payments and receipts responsibly.
  • Support daily outlet operations and complete other ad-hoc duties as assigned.

What we're looking for

  • Strong customer service and communication skills.
  • A service-oriented, friendly, and professional approach when interacting with customers.
  • Good attention to detail when handling bookings, payments, receipts, commission calculations, and data entry.
  • Comfortable using POS systems and handling customer enquiries through phone and email.
  • Willingness to work on weekends and public holidays according to the stated schedule.
  • Ability to work independently and support the outlet manager with daily operations.


முதலாளி பற்றித்

Donna Beauty
BRN/UEN: 201107926D
சாதாரணமாக 1-2 நாட்களில் பதிலளிக்கும்



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