Administrative Ops Position [Car Windscreen Workshop]
-
Woodlands MRT, Woodlands
+ 2 个其他
- 全职
- 5.5天工作制
S$2400 - 2600 / 每月
Responsibilities:
- Respond to customer inquiries and requests via phone, whatapps, etc.
- Collaborate with relevant suppliers and teammates to prepare and resolve customer inquiries.
- Assist customers in completing required forms and documentations.
- Follow established protocols and guidelines to ensure consistent service quality.
- Maintain detailed and accurate records of customer interactions and transactions
- Consolidation of completed cases and submit full set of documents online to different stakeholders
- Assist colleagues when needed to ensure a cohesive and efficient customer service experience.
- Adhere to data privacy and security guidelines when handling customer information.
Requirements:
- Minimum GCE 'O' level
- Possess good communication skills and positive attitude
- Ability to handle pressure and tight deadlines
- Computer literate
- Customer Oriented
- Good time-management
- Able to work as a Team
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