Fitness Club Assistant

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地点:
Bayfront MRT, Downtown Core
Marina Bay Sands Hotel, 10 Bayfront Avenue, Singapore, 018956
地图
职位类型: 全职
时间/班次: 班次

S$2400 - 2700 / 每月

Operational Related
• Greeting guests, and providing an engaging warm welcome or fond farewell to The Fitness Centre upon arrival and departure
• Ensure each guest is greeted promptly, courteously, graciously with eye contact, and a smile
• Engage with Fitness guests throughout the Fitness Club area including the gym area to enhance the service experience through the introduction of all fitness services and facilities
• Ensure the guests are provided refreshments like water, towels whenever they require them inside the fitness club
• Assist the guests to engage with Personal Trainers if they need one
• Able to respond to guest feedback and take appropriate timely actions to have a meaningful impact on guest experience
• Provide additional support to the Fitness Club team during break times and peak hours
• Recommends and promotes Personal Training or relevant Fitness/Wellness programs happening across the integrated resorts that are in tune with the guests’ preferences and follows up on behalf of the guest for necessary bookings /arrangements
• Attending daily briefing to ensure valuable information and updates are shared among team members, including updated Fitness activities and Property information

Job Requirements
Experience
• Prior experience to work in a professional environment
• Prior experience in Customer Services, hospitality, tourism, or the service industry will be an added advantage

Other Prerequisites
• Possess a refined and strong command of spoken and written English to communicate with our guest
• Always ensure a high standard of personal grooming and professional appearance
• Highly energetic and engaging individual with strong customer service and interpersonal skills
• A team player and takes initiative to assist other Team Members when required
• Have faultless follow-through; and “Can Do” attitude and mindset
• Be willing to work shifts including Public Holidays and Weekends