Donor Relations Officer
-
Chinatown MRT, Outram
288 South Bridge Road, Singapore, 058840
- 全职
- 5天工作制
S$2435 - 2600 / 每月
***** ONLY SINGAPOREANS /PR / LTVP+ MAY APPLY*****
The role operates on a 2-shift arrangement:
- 1st Shift: 6:45am to 4:25pm （ no often 1-2 times per week )
- 2nd Shift: 7:45am to 5:25pm
5 Working days per week.
Job Description & Requirements
Customer Service & Donor Support
- Provide front-desk assistance to walk-in visitors and donors.
- Manage and respond to phone and email inquiries professionally and promptly.
Donation & Fund Collection
- Oversee donation processes, ensuring proper handling and documentation.
- Perform cashiering duties, handling cash, cheques, NETS, and credit card transactions.
- Maintain accurate donor records and generate reports as needed.
Administrative & Financial Duties
- Perform general administrative tasks, including data entry, filing, and record-keeping.
- Track and manage inventory of adoption items, ensuring proper documentation.
- Prepare daily settlement reports for submission to the finance department.
- Audit cash register float, NETS cards, and other financial items in the front office.
What we're looking for
- Minimum qualification of 'N' Level or 'O' Level (or equivalent) and above.
- Candidates with relevant experience will be considered for the Executive role.
- Proficient in Microsoft Office applications and general administrative tasks.
- Ability to type in Hanyu Pinyin is an advantage for data entry and donor record management.
- Strong interpersonal and communication skills.
- Willing to work on rotating weekends, as well as during key temple events and public holidays (e.g., Chinese New Year, Vesak Day) as required.
- Workplace is in the Chinatown area. Candidates are expected to be comfortable working in a temple environment.
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