Guest Experience Specialist (Butler) #JobsFest2026

Join us at Bedok Town Square for walk-in interviews at Jobs & Skills Discovery Fest 2026 (Sep 15–17). Visit https://fastjobs.sg/jobs-skills-fest

Key Responsibilities:
- Guest Engagement
- Welcome guests warmly upon arrival and provide assistance as needed.
- Offer personalized recommendations on local attractions, dining, entertainment, and cultural experiences.
- Provide detailed orientation of hotel facilities and amenities

Service Coordination
- Facilitate reservations and bookings for restaurants, transportation, tours, and events.
- Handle guest inquiries, requests, and concerns promptly and professionally.
- Coordinate with Front Office, Reservations, Valet, and Transportation teams to ensure seamless service.

Operational Support
- Maintain up-to-date knowledge of hotel services and offerings.
- Stay informed of local events and happenings at Resorts World Sentosa to enhance guest recommendations.

Requirements:
Minimum GCE ‘O’ Level or equivalent.
Minimum 1 year of experience in customer service or hospitality.
Proficient in Microsoft Office (Word, Excel, PowerPoint).
A valid driving license is an advantage.
Knowledge of local attractions in Singapore and cultural institutions is advantageous.