Service Crew
- Deliver friendly and efficient food and beverage service to ensure a positive guest experience.
- Take accurate customer orders and process them through the POS system, including handling payments.
- Prepare and serve food and beverages for dine-in and takeaway orders.
- Attend to customer enquiries and feedback, escalating issues to supervisors when necessary.
- Promote current and upcoming promotions to enhance customer engagement.
- Maintain cleanliness, hygiene, and food safety standards at all times.
- Ensure proper display of food items and assist customers with selection and packing.
- Support daily outlet operations, including stock replenishment, receiving deliveries, storage, and opening/closing duties.
- Assist with basic baking duties where required.
- Comply with company policies, SOPs, and grooming standards.
- Perform any other duties as assigned.
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